DO YOU PROVIDE AUTO BODY COLLISION REPAIR, OR DO FULL PAINT JOBS?
We do slightly vary from a traditional full collision shop. We do not currently offer welding, frame straightening, or multiple panel replacements. However, depending on the damage, an auto body shop might not be necessary. Repairs performed at our shop consist of vehicles that only need minor body repair, salvaging your vehicles factory parts when possible. We can often provide repairs that body shops cannot, in return saving you money and time on the repair. If the repair is too extensive, we network with numerous collision shops and will gladly give you a referral.
HOW LONG WILL MY REPAIR TAKE?
Upon evaluating your vehicle’s damage, our technician will provide you with a time estimate. Depending on the type and severity of damage, repairs can take from a few minutes to a couple of days. We do our best to accommodate your schedule with fast turn around time. We do offer a cozy customer lounge and hospitality area at our shop for those who would like to wait , or you can arrange to leave your vehicle with us and return to pick it up at a later time or date.
HOW SOON CAN MY VEHICLE BE SERVICED?
We can often schedule your repair within a day or two. This can vary depending on whether you are requesting mobile service or if you plan to visit us at a dealership or our shop location.
DO WE SHAMPOO FOR OUR INTERIOR DETAILING?
We use a hot steam extractor for the interior cloth and upholstery. Hot steam is used to loosen dirt, debris, and bacteria from your interior’s surface. The extractor then vacuums the water out of your carpet immediately, lifting the debris along with it. We also use a number of stain lifting sprays, soaps, scrub brushes, and towels if needed. This method allows for faster drying time, eliminates water damage and doesn’t leave behind any residues.
MOBILE? THAT MEANS YOU CAN COME TO WHERE I’M AT?
Yes! We are mobile, depending upon the repair needed. We have a van and trailer that suffice as small mobile cosmetic repair units. Larger jobs (hood damage) and major spray work (such as rust) may require that you bring your vehicle to our shop and leave overnight.
ARE YOU STILL MOBILE IN POOR WEATHER CONDITIONS?
Michigan weather can definitely alter our plans. Generally speaking, temperatures below 30 degrees, high winds, and precipitation of all sorts (including extremely humid “muggy” days) can force us to work in our cozy Galesburg shop.
WHY DO YOU NEED TO EVALUATE MY VEHICLE IN PERSON TO GIVE ME AN ESTIMATE FOR DETAILING?
We can provide you with a basic “starts at” pricing for detailing but will need to assess your vehicle in person for a more definitive price. Every individual uses and treats their vehicle differently so there may be additional time involved in detailing some vehicles more. This could literally mean hours more must be spent in some vehicles than others.
WHAT TYPES OF THINGS COULD CAUSE MY DETAIL TO COST MORE?
Excessive dirt, food products, staining, and dog hair can greatly increase the amount of time that is spent detailing your vehicle. Our technicians will evaluate your vehicle upon arrival and inform you of any foreseen upcharges. Unfortunately, in these cases there are no magical wands. Removal of excess debris requires many man-hours of intense cleaning by hand.
I DON’T HAVE ANOTHER VEHICLE TO USE WHILE MINE IS BEING REPAIRED, CAN YOU GIVE ME A RIDE?
For many of our repairs, we can work on your vehicle while you wait in our waiting room. For those repairs that are a little lengthier, alternate transportation would be required. Because we are a small company, we do not currently have the means to provide rides or rental cars. Vehicles can be arranged to drop off and/or pick up after hours if that helps with arranging a ride from a friend or family member. Uber is also another inexpensive and convenient means of transportation.
DO YOU OFFER REUPHOLSTERY?
Many interior blemishes can be repaired without the need for reupholstery. However, if your interior is beyond repair we will offer you a list of local reupholstery recommendations.
WILL THE PAINT MATCH MY FACTORY PAINT COLOR?
Yes! Our technicians will retrieve the paint code from your vehicles VIN using a software program then they will hand mix the paint needed for your repair. Occasionally the paint mixed from code with vary slightly from your vehicle. Our technicians are highly trained to make minor adjustments by eye to get the perfect match for your vehicle. Just call them Picasso!
I TRIED TO FIX MY OWN FOGGY HEADLIGHTS AND IT DIDN’T WORK, HOW IS YOUR REPAIR DIFFERENT?
We use a 4-stage process for eliminating foggy headlights and removing the oxidization build up. We finish the restoration by polishing and applying a clear protection coat to the headlights. This multi-step process achieves a longer lasting repair with better results than many at home kits provide.